FAQ

Frequently Asked Questions

If you receive '500 Internal Server Error' then it may be because of any one of following reasons

Your web server may be configured incorrectly (ie., configured with incorrect directives). You have to contact your hosting support providers to resolve this issue.

Your files may be corrupted while uploading into your web server. Those files may be transferred successfully, but it is unusable by server. If it is theme files, upload it again and import demo content then. If you still receive this error, deactivate the plugins one by one. So that, you can find the cause of errors thereby.
The files that are available on this site are 100% original. None of the files has been modified and do not contain malware.We even use them on our site!All themes and plugins can be directly downloaded from the website of the reliable sources and all are checked for virus and malware before any distribution.  You can use all the files on your website, mind at peace.

Yes, of course, you can get in touch with us using the Services section on the website.
There is three level of Installation support available:

  1. If you have got the Theme Pack through the GET Button Link, we will check the Theme Pack in case you get any error at the first instance of installation, within the three days from the date of your purchase. Beyond this installation support is available on hourly charge basis.
  2. If you have got the Theme Pack through the BUY Button link, i.e. from Theme Forest using our button link, you can reach us for fisrt level installation support without any charges subjected to confirmation of buying details.
  3. If you not not taken the Theme Pack through WP Themes website, still you can reach us for Pro-Installation support, that would be chargable on per instance basis.

No, for this you need to make a fresh purchase on our website. Since automatic updates are not available, you need to update the themes and plugins manually.  Our 'How to' articles can help you in this regard.Please note that we do not issue guarantee that the last version of each products will be added. We will share the available version with us on your every purchase.In case of any doubt or query, you may contact us before you go for purchase.
We do not sell, lease, and approve the license keys. All the products presented on this internet site are licensed under the GNU GPL License. If you need automatic updates and Support from the only producer, you need license keys and that you can get only when you purchase from the developer site.With every listing of Thems and Plugins, we have given the Buying Link of Original Developer.

Please carefully read the description and features of the product from original website before purchasing it. We do not give any guarantees that the product you purchased will function the way you want.

We do not change the functionality of the products in any way, if you need details about the work or compatibility of the product, please contact directly the developer.

We recommend that you install the Easy Theme and Plugin Upgrades plugin. Whenever you want, you can download it for free when you click here.To use the plugin, first install and activate it. Once activated, you can update any theme/plugin by simply uploading a .zip file.

How do I upgrade a plugin?

  1. Get the latest .zip file for the plugin.
  2. Log into your WordPress website.
  3. Go to “Plugins”>“Add New.”
  4. Click the “Upload Plugin” button at the top of the page.
  5. Select the .zip file with the updated version of the plugin.
  6. Click the “Install Now” button.

How do I upgrade a theme?

  1. Get the latest .zip file for the theme.
  2. Log into your WordPress website.
  3. Go to “Appearance”>“Themes.”
  4. Click the “Add New” button at the top of the page.
  5. Click the “Upload Theme” button at the top of the page.
  6. Select the .zip file with the updated version of the theme.
  7. Click the “Install Now” button.

The most simple and correct way to update the product is to replace the files of the old version of the product with the new version files. All product settings are saved, as they are stored in the database of the website. The second way is to delete the old version of the product, then get and activate the new version. In this case, the product settings may not be preserved, as in many products when they are removed there is a function to clear settings from the website database. Here it is worth noting an important nuance – sometimes developers are releasing a fundamentally new product update with a change in the structure of files, the structure of storing settings in the database, etc. In this case, the product is accompanied by instructions from the developer to switch to a new version, update to the current version correctly.

Please ignore these warnings. Developers request to register from you in order to be automatically updated the plugins and themes. These warnings do not prevent the plugins and themes from running.

You can use this plugins in order to close that warning;

WP Hide Plugin Updates and Warnings

Disable Admin Notices Individually

As many as you like. The plugins and themes are GPL licensed so you can use them as often as you like on as many sites as you like.