FAQ

Frequently Asked Questions


We usually add new products every day and add it to our repository. Since Themes and Plugins are available at a very nominal rate, you need to make a fresh purchase every time you wish to get the update. We will share the latest available verion as with us.
Free Software Foundation permits everyone to copy and distribute verbatim copies for Inc. GNU GENERAL PUBLIC LICENSE. We do not provide license keys and free updates for the products you get at WPT. We are not developers of the provided products, so our technical support capabilities are limited. We do not change the functionality of products and do not fix developer bugs.

Okay, it is common and you can still get Hosting and Demo Import Support from WP Themes.

  1. Each Theme Listing carries a BUY Link through which you can get the theme from Original Developer.
  2. You need to send us the Downloaded Theme got from Theme Forest along with your purchase details.
  3. The purchase shall be made only through the BUY Button Link at theme listing page.
  4. You need to place an Order for your Hosting Plan and Domain Name.
  5. You will get the Pre-Installed Theme with demo content (as shown in listing video) at your chosen hosting plan.
Mostly within ONE business day and the outer limit is THREE business days. When we receive an order, we immediately work on that and find the latest available versions with us. You will get an email from us with a download link carrying your selected theme. Don't miss checking Spam folder at your email.

You are welcome!

Please note every installation and customization support is a Pro-Service i.e. there are fair charges for each instance.

Mostly, we advise for DIY, but we are equally available for the next level of association for your website development project.

A support request can be submitted through the Services Tab on the Website.

This is being a very popular order category at WP Themes. You need to take a Hosting Plan during your order processing. You may choose Basic and Standard Hosting and respective duration.
You will get Pre-Installed Theme along with the demo content (as in Listing Video), a Domain Name (.in or co.in) and Web Hosting in your order delivery.

Yes, it is legal. All digital products on the website are released under GNU General Public License.

A common issue that can occur when installing a WordPress theme is the “The package could not be installed. The theme is missing the style.css stylesheet.” error message being displayed when uploading the theme.

One of the reasons you may receive this error is if you have uploaded the incorrect file. Please upload the installable theme file (generally available in the downloaded folder with themename.zip file name).

Upload the Installable WordPress file admin area
  • Log in to your WordPress admin area.
  • Browse to Appearance > Themes.
  • Click on ‘Add New’.
  • Click ‘Upload’.
  • Browse and select the theme zip file to ‘Upload’.

Upload Via FTP
  • WordPress files can also be uploaded manually via FTP or File Manager.
  • Upload the files to /wp-content/themes/ folder on your server.
  • Login to your WordPress admin area to change the theme.

We provide open source software. You can check by yourself any product downloaded from our website and make sure that our files are downloaded directly from the developers and do not contain malicious code, viruses or ads.

To check the product for malicious code, for example, use the plugins Exploit ScannerWordfenceAcunetix WP SecuritySucuri SecurityAntivirus, the service VirusTotal or the scanner Aibolit.

When you process your order by clicking the GET Your WordPress Theme link button; you shall be getting a copy of the theme under GNU GPL License, i.e. you will not receive any Purchase Key, Updates, or Support regarding your purchase.

Whereas, when you process your theme order by following the BUY WordPress Theme link button, you will be redirected to the Theme Forest Website where you complete your order through Envato Account and you shall be getting the copy of the theme from the Original Developer and the theme pack consists of Purchase key and applicable support and updates for a specified period through the Theme Forest.

So, if you are willing to have a Licence Key with your theme pack, you should follow the BUY button link during the order processing.